Switching from Docomo to Rakuten Mobile while keeping your phone number can be a seamless process, but it’s essential to understand the timing of when your current Docomo plan will be deactivated. One of the most common concerns during this transition is what happens to your Docomo account and whether you can complete essential tasks, such as backing up data, before the switch is finalized. In this article, we’ll explain the steps you need to take to manage your phone number transfer and ensure that your data is safely backed up before the transition.
When Does Docomo Cancel Your Service After Switching to Rakuten Mobile?
When you switch to Rakuten Mobile while keeping your phone number, the process is known as MNP (Mobile Number Portability). This allows you to keep your existing number, but the exact timing of when your Docomo service will be canceled depends on when the MNP request is processed. Typically, the cancellation will occur once your number has been successfully transferred to Rakuten Mobile, which may take some time after your Rakuten Mobile activation.
If you’re concerned about losing access to your Docomo account before you’ve completed your data backup, it’s important to ensure that the switch has been finalized on Rakuten Mobile’s side before the cancellation takes place. Docomo usually provides a grace period where you can still use their services while the transfer is processed, but it’s crucial to confirm the details with both carriers.
How to Backup Your Data Before Switching
One of the key concerns when switching carriers is ensuring that your data, such as contacts, messages, and notes, are backed up before you lose access to your old account. In your case, you mentioned using the Docomo Cloud service to store your memo data. Here are the steps to ensure your backup is completed:
- Ensure Full Backup: Go to the Docomo Cloud app or website and make sure all data, including memos, photos, and other important files, are fully backed up. Check the backup status to confirm that all items are safely stored.
- Export Important Files: If you want an extra layer of security, you can manually export essential files to a separate cloud storage service (like Google Drive or iCloud) to ensure they are not lost during the transfer.
- Allow Enough Time: Backing up data can take time, especially if you have a lot of files. Make sure to allow enough time for the backup process to complete before initiating the MNP process.
Can You Switch to Rakuten Mobile Before Completing the Backup?
If you’re in a hurry to switch to Rakuten Mobile, it’s important to plan ahead to avoid rushing the backup process. While it’s technically possible to initiate the switch before finishing your backup, doing so could result in losing access to your Docomo Cloud data once the cancellation is processed. It’s safer to complete your backup first and then proceed with the switch to ensure your data remains intact.
However, if you do need to complete the switch quickly, consider backing up the most important files first—such as contacts or essential documents—before transferring to Rakuten Mobile. You can always finish the backup later once you’re settled with your new carrier.
Steps to Take After Switching to Rakuten Mobile
Once you’ve switched to Rakuten Mobile and confirmed that your number has been successfully ported, follow these steps:
- Verify Data Transfer: Check that all important contacts, messages, and files have successfully transferred to your new device. Some apps, like LINE and WhatsApp, may require you to restore data from a cloud backup after switching carriers.
- Set Up Your New Plan: Confirm that your Rakuten Mobile plan is activated and that your new services are working correctly. Make sure that you’ve received any promotional offers that you were eligible for during the sign-up process.
- Manage Your Backup Services: Set up your new cloud backup service, such as Google Drive or iCloud, and ensure that your new device is regularly backing up your data moving forward.
Conclusion: Managing Your Switch to Rakuten Mobile Without Losing Data
In conclusion, switching from Docomo to Rakuten Mobile while keeping your phone number is a straightforward process, but it’s essential to manage your data and ensure it’s properly backed up before completing the switch. By confirming the timing of your cancellation, completing your backup, and understanding the steps to take after switching, you can ensure a smooth transition without losing access to your important files. Always make sure that your backup is complete before initiating the switch, and take your time to review the details of the MNP process to avoid any confusion.
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